All Systems Operational

About This Site

Welcome to the 365 Retail Markets status page. Our systems status center has been created to keep you and your customers in the know. When there is maintenance, an outage, or a new system update, we will post information and keep you apprised here! Please save this page to your favorites and feel free to reach out to us at any time.

V5 Platform Operational
ADM Operational
Credit Card Gateway Operational
Global Market Accounts Operational
LightSpeed Integration Operational
Mobile App Operational
MyMarketAccount.net Operational
Network Connectivity Operational
Order Ahead Operational
VDI Integrations Operational
AirVend Vending Operational
AV Live Operational
Payment Gateway Operational
Avanti Markets Operational
AMS Operational
My Market Card Operational
Inventory Portal Operational
Signup Portal Operational
Kiosk Sync Operational
VDI Integrations Operational
LightSpeed Integration Operational
LightSpeed Operational
Licensing Portal Operational
Licensing Service Operational
Vision CMS Operational
Azure East DC Operational
Azure Central DC Operational
Azure Europe DC Operational
Azure Central Canada DC Operational
Parlevel Operational
VMS Operational
Stock App Operational
Koin App Operational
Link Operational
Smart Coolers Operational
Breeze Operational
Global Market Account Operational
PicoCV Operational
Stockwell Operational
FullCount Operational
Touchscreen Operational
Back Office Operational
Self Service Operational
Engage Operational
365 Dining Operational
365 Catering (Spoonfed) Operational
365 Kitchen Management (Kafoodle) Operational
Impulsify Operational
ImpulsePoint Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jan 26, 2026

No incidents reported today.

Jan 25, 2026
V5 (ADM) Database Optimization
Completed - The scheduled maintenance has been completed.
Jan 25, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 23:00 EST
Scheduled - Dear Valued Partners,

365 Retail Markets will conduct maintenance on the V5/ADM system on Saturday, January 24th starting at 11:00pm and ending at 12:00am EST. There is no expected downtime, however, the maintenance window is reserved.

Thank you,

365 Retail Markets
Jan 7, 16:07 EST
Jan 24, 2026
Jan 23, 2026

No incidents reported.

Jan 22, 2026
Axia/Bank of America Credit Card issues
Resolved - This incident has been resolved.
Jan 22, 10:00 EST
Update - Service Restored: The issue affecting credit card payments has been fully resolved. All transactions are now processing as expected. Thank you for your patience.
Jan 22, 09:59 EST
Investigating - Service Notice: We are currently aware of an issue with our Axia/Bank of America credit card processing that is impacting payments. Our team is actively working with Axia/Bank of America to resolve the issue as quickly as possible. We appreciate your patience and understanding.
Jan 22, 09:35 EST
Jan 21, 2026
FullCount Cloud Maintenance
Completed - The scheduled maintenance has been completed.
Jan 21, 01:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 00:00 EST
Scheduled - Start Time: January 20th­, 2026 11:00 PM CST
End Time: January 21st­, 2026 12:30 AM CST

FullCount's technology team will be performing maintenance on the cloud-hosted environment this evening. The FullCount application is expected to remain online and available during this maintenance but periodic interruptions may occur.

If you have questions or concerns, please contact FullCount Support (support@fullcount.net or (800) 289-9636).
Jan 20, 14:04 EST
Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026
FullCount January 2026 release
Completed - The scheduled maintenance has been completed.
Jan 14, 01:15 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 01:00 EST
Scheduled - Begin time: January 14th 12:00 AM CDT
End time: January 14th 12:15 AM CDT

FullCount will be performing a monthly release of all applications. All applications will restart during this maintenance window. Users may experience a brief interruption during the restart.

If you have questions or concerns, please contact FullCount Support (support@fullcount.net or (800) 289-9636).
Jan 5, 11:31 EST
Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage