All Systems Operational
About This Site
Welcome to the 365 Retail Markets status page. Our systems status center has been created to keep you and your customers in the know. When there is maintenance, an outage, or a new system update, we will post information and keep you apprised here! Please save this page to your favorites and feel free to reach out to us at any time.
V5 Platform
Operational
ADM
Operational
Credit Card Gateway
Operational
Global Market Accounts
Operational
LightSpeed Integration
Operational
Mobile App
Operational
MyMarketAccount.net
Operational
Network Connectivity
Operational
Order Ahead
Operational
VDI Integrations
Operational
AirVend Vending
Operational
AV Live
Operational
Payment Gateway
Operational
Avanti Markets
Operational
AMS
Operational
My Market Card
Operational
Inventory Portal
Operational
Signup Portal
Operational
Kiosk Sync
Operational
VDI Integrations
Operational
LightSpeed Integration
Operational
LightSpeed
Operational
Licensing Portal
Operational
Licensing Service
Operational
Vision CMS
Operational
Azure East DC
Operational
Azure Central DC
Operational
Azure Europe DC
Operational
Azure Central Canada DC
Operational
Parlevel
Operational
VMS
Operational
Stock App
Operational
Koin App
Operational
Link
Operational
Smart Coolers
Operational
Breeze
Operational
Global Market Account
Operational
PicoCV
Operational
Stockwell
Operational
FullCount
Operational
Touchscreen
Operational
Back Office
Operational
Self Service
Operational
Engage
Operational
365 Dining SaaS
Operational
365 Catering (Spoonfed)
Operational
365 Kitchen Management (Kafoodle)
Operational
Impulsify
Operational
ImpulsePoint
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
LightSpeed Server Maintenance May 31, 2026 21:00 - Jun 1, 2026 00:00 EDT
Update -
Dear Valued Partners,
We would like to inform you that the planned LightSpeed maintenance has been postponed for all customers and will be rescheduled for a future date.
As a result, no service interruption or maintenance-related actions are required at this time. We will communicate the new maintenance date and any associated details as soon as they become available.
We appreciate your patience and understanding and apologize for any inconvenience this change may cause.
If you have any questions, please contact our support team.
Thank you for your continued partnership.
Sincerely,
LightSpeed Support Team
May 29, 2026 - 18:09 EDT
We would like to inform you that the planned LightSpeed maintenance has been postponed for all customers and will be rescheduled for a future date.
As a result, no service interruption or maintenance-related actions are required at this time. We will communicate the new maintenance date and any associated details as soon as they become available.
We appreciate your patience and understanding and apologize for any inconvenience this change may cause.
If you have any questions, please contact our support team.
Thank you for your continued partnership.
Sincerely,
LightSpeed Support Team
May 29, 2026 - 18:09 EDT
Update -
We will be undergoing scheduled maintenance during this time.
May 29, 2026 - 18:08 EDT
May 29, 2026 - 18:08 EDT
Scheduled -
Dear Valued Partners,
We would like to inform you that the planned LightSpeed maintenance has been postponed for all customers and will be rescheduled for a future date.
As a result, no service interruption or maintenance-related actions are required at this time. We will communicate the new maintenance date and any associated details as soon as they become available.
We appreciate your patience and understanding and apologize for any inconvenience this change may cause.
If you have any questions, please contact our support team.
Thank you for your continued partnership.
Sincerely,
LightSpeed Support Team
Apr 30, 2026 - 15:50 EDT
We would like to inform you that the planned LightSpeed maintenance has been postponed for all customers and will be rescheduled for a future date.
As a result, no service interruption or maintenance-related actions are required at this time. We will communicate the new maintenance date and any associated details as soon as they become available.
We appreciate your patience and understanding and apologize for any inconvenience this change may cause.
If you have any questions, please contact our support team.
Thank you for your continued partnership.
Sincerely,
LightSpeed Support Team
Apr 30, 2026 - 15:50 EDT
V5 (ADM) Server Maintenance Jun 13, 2026 23:00 - Jun 14, 2026 03:00 EDT
Dear Valued Partners,
365 will be performing maintenance on our V5/ADM system on Saturday, 06/13/2026, beginning at 11:00pm and ending at 3:00am EDT.
During this time kiosks will go into local mode but will recover on their own. Please note that your customers will still be able to make purchases on the kiosk while in local mode.
In addition, you may experience downtime in ADM, the 365 Inventory Application, and the 365 Pay Application. Once the maintenance is complete all data will resync, and nothing will be lost. Our teams will be monitoring all systems during the entire process.
If you see any issues arise or have any questions, please contact our support team at support@365smartshop.com or view https://status.365retailmarkets.com/ for updates.
Thank you,
365 Support Team
Posted on May 13, 2026 - 15:43 EDT
365 will be performing maintenance on our V5/ADM system on Saturday, 06/13/2026, beginning at 11:00pm and ending at 3:00am EDT.
During this time kiosks will go into local mode but will recover on their own. Please note that your customers will still be able to make purchases on the kiosk while in local mode.
In addition, you may experience downtime in ADM, the 365 Inventory Application, and the 365 Pay Application. Once the maintenance is complete all data will resync, and nothing will be lost. Our teams will be monitoring all systems during the entire process.
If you see any issues arise or have any questions, please contact our support team at support@365smartshop.com or view https://status.365retailmarkets.com/ for updates.
Thank you,
365 Support Team
Posted on May 13, 2026 - 15:43 EDT
AirVend (AV Live) Server Maintenance Jun 17, 2026 21:00-23:00 EDT
Dear Valued Partners,
365 will be performing server maintenance on our AirVend (AV Live) system on Wednesday, 06/17/2026 beginning at 9:00pm and ending at 11:00pm EDT.
During this maintenance, the devices will go into local mode and recover on their own. Please note that your customers will still be able to make purchases on the devices while in local mode. In addition, you may experience intermittent downtime in AV Live.
Once the maintenance is complete all data will resync, and nothing will be lost. Our teams will be monitoring all systems during the entire process.
If you see any issues arise or have any questions, please contact our support team at support@365smartshop.com or view https://status.365retailmarkets.com/ for updates.
Thank you,
365 Support Team
Posted on May 18, 2026 - 13:15 EDT
365 will be performing server maintenance on our AirVend (AV Live) system on Wednesday, 06/17/2026 beginning at 9:00pm and ending at 11:00pm EDT.
During this maintenance, the devices will go into local mode and recover on their own. Please note that your customers will still be able to make purchases on the devices while in local mode. In addition, you may experience intermittent downtime in AV Live.
Once the maintenance is complete all data will resync, and nothing will be lost. Our teams will be monitoring all systems during the entire process.
If you see any issues arise or have any questions, please contact our support team at support@365smartshop.com or view https://status.365retailmarkets.com/ for updates.
Thank you,
365 Support Team
Posted on May 18, 2026 - 13:15 EDT