All Systems Operational

About This Site

Welcome to the 365 Retail Markets status page. Our systems status center has been created to keep you and your customers in the know. When there is maintenance, an outage, or a new system update, we will post information and keep you apprised here! Please save this page to your favorites and feel free to reach out to us at any time.

V5 Platform Operational
ADM Operational
Credit Card Gateway Operational
Global Market Accounts Operational
LightSpeed Integration Operational
Mobile App Operational
MyMarketAccount.net Operational
Network Connectivity Operational
Order Ahead Operational
VDI Integrations Operational
AirVend Vending Operational
AV Live Operational
Payment Gateway Operational
Avanti Markets Operational
AMS Operational
My Market Card Operational
Inventory Portal Operational
Signup Portal Operational
Kiosk Sync Operational
VDI Integrations Operational
LightSpeed Integration Operational
LightSpeed Operational
Licensing Portal Operational
Licensing Service Operational
Vision CMS Operational
Azure East DC Operational
Azure Central DC Operational
Azure Europe DC Operational
Azure Central Canada DC Operational
Parlevel Operational
VMS Operational
Stock App Operational
Koin App Operational
Link Operational
Smart Coolers Operational
Breeze Operational
Global Market Account Operational
PicoCV Operational
Stockwell Operational
FullCount Operational
Touchscreen Operational
Back Office Operational
Self Service Operational
Engage Operational
365 Dining SaaS Operational
365 Catering (Spoonfed) Operational
365 Kitchen Management (Kafoodle) Operational
Impulsify Operational
ImpulsePoint Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

LightSpeed Server Maintenance Aug 1, 2026 08:00-12:00 EDT

Dear Valued Partners,

We will be performing scheduled maintenance on the LightSpeed system on August 1 and August 2, 2026.

To minimize any disruption to your organization, we have scheduled multiple maintenance windows. If your organization's typical usage of the system falls within one of these windows, your maintenance has been scheduled during a different window.

Please note that not all customers will be affected. The resource groups listed below apply only to customers with managed databases. However, the maintenance windows have been reserved to accommodate all applicable maintenance activities.


Aug 1st - 8am to 12pm EDT

Canada Central and Central US customers are expected to be impacted.

Aug 2nd - 8am to 12pm EDT

West Europe customers are expected to be impacted.

Aug 2nd - 9pm to 12pm EDT

East US customers are expected to be impacted.

Once the maintenance is complete all services will resume. Our teams will be monitoring all systems during the entire process.

If you see any issues arise or have any questions, please contact our support team at lightspeedsupport@365smartshop.com or view https://status.365retailmarkets.com/ for updates.

Thank you,
LightSpeed Support Team

Posted on Jul 02, 2026 - 17:44 EDT

LightSpeed Server Maintenance Aug 2, 2026 08:00-12:00 EDT

Dear Valued Partners,

We will be performing scheduled maintenance on the LightSpeed system on August 1 and August 2, 2026.

To minimize any disruption to your organization, we have scheduled multiple maintenance windows. If your organization's typical usage of the system falls within one of these windows, your maintenance has been scheduled during a different window.

Please note that not all customers will be affected. The resource groups listed below apply only to customers with managed databases. However, the maintenance windows have been reserved to accommodate all applicable maintenance activities.


Aug 1st - 8am to 12pm EDT

Canada Central and Central US customers are expected to be impacted.

Aug 2nd - 8am to 12pm EDT

West Europe customers are expected to be impacted.

Aug 2nd - 9pm to 12pm EDT

East US customers are expected to be impacted.

Once the maintenance is complete all services will resume. Our teams will be monitoring all systems during the entire process.

If you see any issues arise or have any questions, please contact our support team at lightspeedsupport@365smartshop.com or view https://status.365retailmarkets.com/ for updates.

Thank you,
LightSpeed Support Team

Posted on Jul 02, 2026 - 17:46 EDT

LightSpeed Server Maintenance Aug 2, 2026 21:00 - Aug 3, 2026 00:00 EDT

Dear Valued Partners,

We will be performing scheduled maintenance on the LightSpeed system on August 1 and August 2, 2026.

To minimize any disruption to your organization, we have scheduled multiple maintenance windows. If your organization's typical usage of the system falls within one of these windows, your maintenance has been scheduled during a different window.

Please note that not all customers will be affected. The resource groups listed below apply only to customers with managed databases. However, the maintenance windows have been reserved to accommodate all applicable maintenance activities.


Aug 1st - 8am to 12pm EDT

Canada Central and Central US customers are expected to be impacted.

Aug 2nd - 8am to 12pm EDT

West Europe customers are expected to be impacted.

Aug 2nd - 9pm to 12pm EDT

East US customers are expected to be impacted.

Once the maintenance is complete all services will resume. Our teams will be monitoring all systems during the entire process.

If you see any issues arise or have any questions, please contact our support team at lightspeedsupport@365smartshop.com or view https://status.365retailmarkets.com/ for updates.

Thank you,
LightSpeed Support Team

Posted on Jul 02, 2026 - 17:47 EDT
Jul 3, 2026

No incidents reported today.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.