365 Retail Markets - System Status

System Status

All Systems Operational

About This Site

Welcome to the 365 Retail Markets status page. Our systems status center has been created to keep you and your customers in the know. When there is maintenance, an outage, or a new system update, we will post information and keep you apprised here! Please save this page to your favorites and feel free to reach out to us at any time.

V5 Platform Operational

ADM Operational

Credit Card Gateway Operational

VDI Integrations Operational

Global Market Accounts Operational

LightSpeed Integration Operational

MyMarketAccount.net Operational

Legacy Operational

SmartHQ Operational

Credit Card Gateway Operational

VDI Integrations Operational

Global Market Accounts Operational

LightSpeed Integration Operational

MyMarketAccount.com Operational

Stockwell Operational

Ops Tool Operational

Stockwell App Operational

AirVend Vending Operational

AV Live Operational

Payment Gateway Operational

AirVend Service Operational

365 Company Kitchen Operational

Business Trax Operational

Credit Card Gateway Operational

Mobile App Operational

VDI Operational

Lightspeed Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 25, 2021

Quarterly Legacy Server Patch

Completed - The scheduled maintenance has been completed.
Sep 25, 23:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 20:01 EDT

Scheduled - Dear Valued Partner,
365 will be conducting our quarterly server update to ensure Microsoft security compliance and ensuring we are providing the highest security technology available. Please note the following will be temporarily effected until service returns to normal.

- SmartHQ, Legacy Mobile Inventory, Legacy MyMarketAccount and AdminPortal.

Legacy kiosks will continue to function in local mode and all data will sync once the maintenance has completed.

Thank you,
365 Support Team
Sep 21, 09:15 EDT

Sep 24, 2021

No incidents reported.

Sep 23, 2021

No incidents reported.

Sep 22, 2021

No incidents reported.

Sep 21, 2021

No incidents reported.

Sep 20, 2021

AirVend AWS Migration

Completed - The scheduled maintenance has been completed.
Sep 20, 00:45 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 22:46 EDT

Scheduled - Dear Valued Customers,
365 will be undergoing a maintenance upgrade to our AirVend system which will take place on 9/19 beginning at 10:45pm EST and will last approximately 2 hours. Please note that during this time AVLive will be unavailable and some customer AirVend devices may go into cash only mode for a short time.

Thank you,
365 Support Team
Sep 13, 12:11 EDT

Sep 19, 2021

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.