System Status
All Systems Operational

About This Site

Welcome to the 365 Retail Markets status page. Our systems status center has been created to keep you and your customers in the know. When there is maintenance, an outage, or a new system update, we will post information and keep you apprised here! Please save this page to your favorites and feel free to reach out to us at any time.

V5 Platform Operational
ADM Operational
Credit Card Gateway Operational
VDI Integrations Operational
Global Market Accounts Operational
LightSpeed Integration Operational
MyMarketAccount.net Operational
Legacy Operational
SmartHQ Operational
Credit Card Gateway Operational
VDI Integrations Operational
Global Market Accounts Operational
LightSpeed Integration Operational
MyMarketAccount.com Operational
Stockwell Operational
Ops Tool Operational
Stockwell App Operational
AirVend Vending Operational
AV Live Operational
Payment Gateway Operational
AirVend Service Operational
365 Company Kitchen Operational
Business Trax Operational
Credit Card Gateway Operational
Mobile App Operational
VDI Operational
Lightspeed Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 25, 2021
Completed - The scheduled maintenance has been completed.
Sep 25, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 20:01 EDT
Scheduled - Dear Valued Partner,
365 will be conducting our quarterly server update to ensure Microsoft security compliance and ensuring we are providing the highest security technology available. Please note the following will be temporarily effected until service returns to normal.

- SmartHQ, Legacy Mobile Inventory, Legacy MyMarketAccount and AdminPortal.

Legacy kiosks will continue to function in local mode and all data will sync once the maintenance has completed.

Thank you,
365 Support Team
Sep 21, 09:15 EDT
Sep 24, 2021

No incidents reported.

Sep 23, 2021

No incidents reported.

Sep 22, 2021

No incidents reported.

Sep 21, 2021

No incidents reported.

Sep 20, 2021
Completed - The scheduled maintenance has been completed.
Sep 20, 00:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 22:46 EDT
Scheduled - Dear Valued Customers,
365 will be undergoing a maintenance upgrade to our AirVend system which will take place on 9/19 beginning at 10:45pm EST and will last approximately 2 hours. Please note that during this time AVLive will be unavailable and some customer AirVend devices may go into cash only mode for a short time.

Thank you,
365 Support Team
Sep 13, 12:11 EDT
Sep 19, 2021
Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.