All Systems Operational
About This Site
Welcome to the 365 Retail Markets status page. Our systems status center has been created to keep you and your customers in the know. When there is maintenance, an outage, or a new system update, we will post information and keep you apprised here! Please save this page to your favorites and feel free to reach out to us at any time.
V5 Platform
Operational
ADM
Operational
Credit Card Gateway
Operational
Global Market Accounts
Operational
LightSpeed Integration
Operational
Mobile App
Operational
MyMarketAccount.net
Operational
Network Connectivity
Operational
Order Ahead
Operational
VDI Integrations
Operational
AirVend Vending
Operational
AV Live
Operational
Payment Gateway
Operational
Avanti Markets
Operational
AMS
Operational
My Market Card
Operational
Inventory Portal
Operational
Signup Portal
Operational
Kiosk Sync
Operational
VDI Integrations
Operational
LightSpeed Integration
Operational
LightSpeed
Operational
Licensing Portal
Operational
Licensing Service
Operational
Vision CMS
Operational
Azure East DC
Operational
Azure Central DC
Operational
Azure Europe DC
Operational
Azure Central Canada DC
Operational
Parlevel
Operational
VMS
Operational
Stock App
Operational
Koin App
Operational
Link
Operational
Smart Coolers
Operational
Breeze
Operational
Global Market Account
Operational
PicoCV
Operational
Stockwell
Operational
FullCount
Operational
Touchscreen
Operational
Back Office
Operational
Self Service
Operational
Engage
Operational
365 Dining SaaS
Operational
365 Catering (Spoonfed)
Operational
365 Kitchen Management (Kafoodle)
Operational
Impulsify
Operational
ImpulsePoint
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Parlevel Database Maintenance May 9, 2026 23:00 - May 10, 2026 03:00 EDT
Dear Valued Partners,
365 Retail Markets is performing scheduled maintenance on our Parlevel system on Saturday, May 9th at 11:00pm and ending at 3:00am EDT. During the maintenance window Parlevel VMS and apps may be unavailable.
Once the maintenance is complete all data will resync, and nothing will be lost. Our teams will be monitoring all systems during the entire process.
If you see any issues or have any questions, please contact our Support team at support@365smartshop.com or visit https://status.365retailmarkets.com/ for updates.
Posted on Apr 10, 2026 - 09:48 EDT
365 Retail Markets is performing scheduled maintenance on our Parlevel system on Saturday, May 9th at 11:00pm and ending at 3:00am EDT. During the maintenance window Parlevel VMS and apps may be unavailable.
Once the maintenance is complete all data will resync, and nothing will be lost. Our teams will be monitoring all systems during the entire process.
If you see any issues or have any questions, please contact our Support team at support@365smartshop.com or visit https://status.365retailmarkets.com/ for updates.
Posted on Apr 10, 2026 - 09:48 EDT
LightSpeed Server Maintenance May 30, 2026 08:00-12:00 EDT
Dear Valued Partners,
We will be performing server maintenance on our LightSpeed system on Saturday 05/30/2026 and Sunday 05/31/2026.
We have allotted three windows for maintenance to ensure that your organization experiences minimal downtime. We have also ensured that if your normal use time of the system occurs during one of these windows, that your maintenance will take place in another window.
May 30th:
8AM to 12PM EDT - Central Canada customers & Central US customers are expected to be impacted.
May 31st:
8AM to 12PM EDT - West Europe customers are expected to be impacted.
May 31st:
9PM to 12AM EDT - East US customers are expected to be impacted.
Once the maintenance is complete all services will resume, and nothing will be lost. Our teams will be monitoring all systems during the entire process.
If you see any issues arise or have any questions, please contact our support team at lightspeedsupport@365smartshop.com or view https://status.365retailmarkets.com/ for updates.
Thank you,
LightSpeed Support Team
Posted on Apr 30, 2026 - 15:48 EDT
We will be performing server maintenance on our LightSpeed system on Saturday 05/30/2026 and Sunday 05/31/2026.
We have allotted three windows for maintenance to ensure that your organization experiences minimal downtime. We have also ensured that if your normal use time of the system occurs during one of these windows, that your maintenance will take place in another window.
May 30th:
8AM to 12PM EDT - Central Canada customers & Central US customers are expected to be impacted.
May 31st:
8AM to 12PM EDT - West Europe customers are expected to be impacted.
May 31st:
9PM to 12AM EDT - East US customers are expected to be impacted.
Once the maintenance is complete all services will resume, and nothing will be lost. Our teams will be monitoring all systems during the entire process.
If you see any issues arise or have any questions, please contact our support team at lightspeedsupport@365smartshop.com or view https://status.365retailmarkets.com/ for updates.
Thank you,
LightSpeed Support Team
Posted on Apr 30, 2026 - 15:48 EDT
LightSpeed Server Maintenance May 31, 2026 08:00-12:00 EDT
Dear Valued Partners,
We will be performing server maintenance on our LightSpeed system on Saturday 05/30/2026 and Sunday 05/31/2026.
We have allotted three windows for maintenance to ensure that your organization experiences minimal downtime. We have also ensured that if your normal use time of the system occurs during one of these windows, that your maintenance will take place in another window.
May 30th:
8AM to 12PM EDT - Central Canada customers & Central US customers are expected to be impacted.
May 31st:
8AM to 12PM EDT - West Europe customers are expected to be impacted.
May 31st:
9PM to 12AM EDT - East US customers are expected to be impacted.
Once the maintenance is complete all services will resume, and nothing will be lost. Our teams will be monitoring all systems during the entire process.
If you see any issues arise or have any questions, please contact our support team at lightspeedsupport@365smartshop.com or view https://status.365retailmarkets.com/ for updates.
Thank you,
LightSpeed Support Team
Posted on Apr 30, 2026 - 15:49 EDT
We will be performing server maintenance on our LightSpeed system on Saturday 05/30/2026 and Sunday 05/31/2026.
We have allotted three windows for maintenance to ensure that your organization experiences minimal downtime. We have also ensured that if your normal use time of the system occurs during one of these windows, that your maintenance will take place in another window.
May 30th:
8AM to 12PM EDT - Central Canada customers & Central US customers are expected to be impacted.
May 31st:
8AM to 12PM EDT - West Europe customers are expected to be impacted.
May 31st:
9PM to 12AM EDT - East US customers are expected to be impacted.
Once the maintenance is complete all services will resume, and nothing will be lost. Our teams will be monitoring all systems during the entire process.
If you see any issues arise or have any questions, please contact our support team at lightspeedsupport@365smartshop.com or view https://status.365retailmarkets.com/ for updates.
Thank you,
LightSpeed Support Team
Posted on Apr 30, 2026 - 15:49 EDT
LightSpeed Server Maintenance May 31, 2026 21:00 - Jun 1, 2026 00:00 EDT
Dear Valued Partners,
We will be performing server maintenance on our LightSpeed system on Saturday 05/30/2026 and Sunday 05/31/2026.
We have allotted three windows for maintenance to ensure that your organization experiences minimal downtime. We have also ensured that if your normal use time of the system occurs during one of these windows, that your maintenance will take place in another window.
May 30th:
8AM to 12PM EDT - Central Canada customers & Central US customers are expected to be impacted.
May 31st:
8AM to 12PM EDT - West Europe customers are expected to be impacted.
May 31st:
9PM to 12AM EDT - East US customers are expected to be impacted.
Once the maintenance is complete all services will resume, and nothing will be lost. Our teams will be monitoring all systems during the entire process.
If you see any issues arise or have any questions, please contact our support team at lightspeedsupport@365smartshop.com or view https://status.365retailmarkets.com/ for updates.
Thank you,
LightSpeed Support Team
Posted on Apr 30, 2026 - 15:50 EDT
We will be performing server maintenance on our LightSpeed system on Saturday 05/30/2026 and Sunday 05/31/2026.
We have allotted three windows for maintenance to ensure that your organization experiences minimal downtime. We have also ensured that if your normal use time of the system occurs during one of these windows, that your maintenance will take place in another window.
May 30th:
8AM to 12PM EDT - Central Canada customers & Central US customers are expected to be impacted.
May 31st:
8AM to 12PM EDT - West Europe customers are expected to be impacted.
May 31st:
9PM to 12AM EDT - East US customers are expected to be impacted.
Once the maintenance is complete all services will resume, and nothing will be lost. Our teams will be monitoring all systems during the entire process.
If you see any issues arise or have any questions, please contact our support team at lightspeedsupport@365smartshop.com or view https://status.365retailmarkets.com/ for updates.
Thank you,
LightSpeed Support Team
Posted on Apr 30, 2026 - 15:50 EDT