All Systems Operational

About This Site

Welcome to the 365 Retail Markets status page. Our systems status center has been created to keep you and your customers in the know. When there is maintenance, an outage, or a new system update, we will post information and keep you apprised here! Please save this page to your favorites and feel free to reach out to us at any time.

V5 Platform Operational
ADM Operational
Credit Card Gateway Operational
Global Market Accounts Operational
LightSpeed Integration Operational
Mobile App Operational
MyMarketAccount.net Operational
Network Connectivity Operational
Order Ahead Operational
VDI Integrations Operational
AirVend Vending Operational
AV Live Operational
Payment Gateway Operational
Avanti Markets Operational
AMS Operational
My Market Card Operational
Inventory Portal Operational
Signup Portal Operational
Kiosk Sync Operational
VDI Integrations Operational
LightSpeed Integration Operational
LightSpeed Operational
Licensing Portal Operational
Licensing Service Operational
Vision CMS Operational
Azure East DC Operational
Azure Central DC Operational
Azure Europe DC Operational
Azure Central Canada DC Operational
Parlevel Operational
VMS Operational
Stock App Operational
Koin App Operational
Link Operational
Smart Coolers Operational
Breeze Operational
Global Market Account Operational
PicoCV Operational
Stockwell Operational
FullCount Operational
Touchscreen Operational
Back Office Operational
Self Service Operational
Engage Operational
365 Dining SaaS Operational
365 Catering (Spoonfed) Operational
365 Kitchen Management (Kafoodle) Operational
Impulsify Operational
ImpulsePoint Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

FullCount February 2026 release Feb 11, 2026 01:00-01:15 EST

Begin time: February 11th 12:00 AM CDT
End time: February 11th 12:15 AM CDT

FullCount will be performing a monthly release of all applications. All applications will restart during this maintenance window. Users may experience a brief interruption during the restart.

If you have questions or concerns, please contact FullCount Support (support@fullcount.net or (800) 289-9636).

Posted on Feb 02, 2026 - 11:57 EST

V5 (ADM) Database Maintenance Mar 7, 2026 23:00 - Mar 8, 2026 04:00 EDT

Dear Valued Partners,

365 will be performing maintenance on our V5/ADM system on Saturday, 03/07/2026, beginning at 11:00pm EST and ending at 3:00am EST.

During this time kiosks will go into local mode but will recover on their own. Please note that your customers will still be able to make purchases on the kiosk while in local mode.

In addition, you may experience downtime in ADM, the 365 Inventory Application, and the 365 Pay Application. Once the maintenance is complete all data will resync, and nothing will be lost. Our teams will be monitoring all systems during the entire process.

If you see any issues arise or have any questions, please contact our support team at support@365smartshop.com or view https://status.365retailmarkets.com/ for updates.

Thank you,
365 Support Team

Posted on Feb 06, 2026 - 15:18 EST
Feb 6, 2026

No incidents reported today.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026
Completed - The scheduled maintenance has been completed.
Jan 25, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 23:00 EST
Scheduled - Dear Valued Partners,

365 Retail Markets will conduct maintenance on the V5/ADM system on Saturday, January 24th starting at 11:00pm and ending at 12:00am EST. There is no expected downtime, however, the maintenance window is reserved.

Thank you,

365 Retail Markets

Jan 7, 16:07 EST
Jan 24, 2026
Jan 23, 2026

No incidents reported.