All Systems Operational
About This Site
Welcome to the 365 Retail Markets status page. Our systems status center has been created to keep you and your customers in the know. When there is maintenance, an outage, or a new system update, we will post information and keep you apprised here! Please save this page to your favorites and feel free to reach out to us at any time.
V5 Platform
Operational
ADM
Operational
Credit Card Gateway
Operational
Global Market Accounts
Operational
LightSpeed Integration
Operational
Mobile App
Operational
MyMarketAccount.net
Operational
Network Connectivity
Operational
Order Ahead
Operational
VDI Integrations
Operational
AirVend Vending
Operational
AV Live
Operational
Payment Gateway
Operational
Avanti Markets
Operational
AMS
Operational
My Market Card
Operational
Inventory Portal
Operational
Signup Portal
Operational
Kiosk Sync
Operational
VDI Integrations
Operational
LightSpeed Integration
Operational
LightSpeed
Operational
Licensing Portal
Operational
Licensing Service
Operational
Vision CMS
Operational
Azure East DC
Operational
Azure Central DC
Operational
Azure Europe DC
Operational
Azure Central Canada DC
Operational
Parlevel
Operational
VMS
Operational
Stock App
Operational
Koin App
Operational
Link
Operational
Vision Smart Stores
Operational
Global Market Account
Operational
PicoCV
Operational
Stockwell
Operational
Network Connectivity
Operational
FullCount
Operational
Touchscreen
Operational
Back Office
Operational
Self Service
Operational
Engage
Operational
365 Dining SaaS
Operational
365 Catering (Spoonfed)
Operational
365 Kitchen Management (Kafoodle)
Operational
Impulsify
Operational
ImpulsePoint
Operational
Advana
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
FullCount November 2026 release Nov 11, 2026 01:00-01:15 EST
Begin time: November 11th 12:00 AM CST
End time: November 11th 12:15 AM CST
FullCount will be performing a monthly release of all applications. All applications will restart during this maintenance window. Users may experience a brief interruption during the restart.
If you have questions or concerns, please contact FullCount Support (support@fullcount.net or (800) 289-9636).
Posted on Oct 30, 2026 - 11:46 EDT
End time: November 11th 12:15 AM CST
FullCount will be performing a monthly release of all applications. All applications will restart during this maintenance window. Users may experience a brief interruption during the restart.
If you have questions or concerns, please contact FullCount Support (support@fullcount.net or (800) 289-9636).
Posted on Oct 30, 2026 - 11:46 EDT
V5 (ADM) Server Maintenance Nov 14, 2026 23:00 - Nov 15, 2026 03:00 EST
Dear Valued Partners,
365 will be performing maintenance on our V5/ADM system on Saturday, 11/14/2026, beginning at 11:00pm and ending at 3:00am EST.
During this time kiosks will go into local mode but will recover on their own. Please note that your customers will still be able to make purchases on the kiosk while in local mode.
In addition, you may experience downtime in ADM, the 365 Inventory Application, and the 365 Pay Application. Once the maintenance is complete all data will resync, and nothing will be lost. Our teams will be monitoring all systems during the entire process.
If you see any issues arise or have any questions, please contact our support team at support@365smartshop.com or view https://status.365retailmarkets.com/ for updates.
Thank you,
365 Support Team
Posted on Oct 14, 2026 - 14:49 EDT
365 will be performing maintenance on our V5/ADM system on Saturday, 11/14/2026, beginning at 11:00pm and ending at 3:00am EST.
During this time kiosks will go into local mode but will recover on their own. Please note that your customers will still be able to make purchases on the kiosk while in local mode.
In addition, you may experience downtime in ADM, the 365 Inventory Application, and the 365 Pay Application. Once the maintenance is complete all data will resync, and nothing will be lost. Our teams will be monitoring all systems during the entire process.
If you see any issues arise or have any questions, please contact our support team at support@365smartshop.com or view https://status.365retailmarkets.com/ for updates.
Thank you,
365 Support Team
Posted on Oct 14, 2026 - 14:49 EDT
Vision Smart Store Network Maintenance Nov 17, 2026 22:00-23:00 EST
Dear Valued Partners,
365 Retail Markets will be conducting scheduled maintenance on the Stockwelll network on November 17th from 10:00 PM to 11:00 PM ET. There is no expected downtime, however the maintenance window is reserved.
Upon completion of the maintenance, all data will automatically resynchronize, and no data loss is expected. Our teams will actively monitor all systems throughout the maintenance window and promptly address any issues should they arise.
If you experience any issues or have questions, please contact our Support team at support@365rm.com or visit https://status.365retailmarkets.com/ for updates.
Thank you for your continued partnership.
Sincerely,
365 Support Team
Posted on Oct 14, 2026 - 17:04 EDT
365 Retail Markets will be conducting scheduled maintenance on the Stockwelll network on November 17th from 10:00 PM to 11:00 PM ET. There is no expected downtime, however the maintenance window is reserved.
Upon completion of the maintenance, all data will automatically resynchronize, and no data loss is expected. Our teams will actively monitor all systems throughout the maintenance window and promptly address any issues should they arise.
If you experience any issues or have questions, please contact our Support team at support@365rm.com or visit https://status.365retailmarkets.com/ for updates.
Thank you for your continued partnership.
Sincerely,
365 Support Team
Posted on Oct 14, 2026 - 17:04 EDT
V5 (ADM) Server Maintenance Nov 21, 2026 22:00 - Nov 22, 2026 01:00 EST
Dear Valued Partners,
365 will be performing maintenance on our V5/ADM system on Saturday, 11/21/2026, beginning at 10:00pm and ending at 1:00am EST. Expected downtime is approximately 30 minutes, although the full maintenance window is reserved.
During this time kiosks will go into local mode but will recover on their own. Please note that your customers will still be able to make purchases on the kiosk while in local mode.
In addition, you may experience downtime in ADM, the 365 Inventory Application, and the 365 Pay Application. Once the maintenance is complete all data will resync, and nothing will be lost. Our teams will be monitoring all systems during the entire process.
If you see any issues arise or have any questions, please contact our support team at support@365rm.com or view https://status.365retailmarkets.com/ for updates.
Thank you,
365 Support Team
Posted on Nov 05, 2026 - 13:04 EST
365 will be performing maintenance on our V5/ADM system on Saturday, 11/21/2026, beginning at 10:00pm and ending at 1:00am EST. Expected downtime is approximately 30 minutes, although the full maintenance window is reserved.
During this time kiosks will go into local mode but will recover on their own. Please note that your customers will still be able to make purchases on the kiosk while in local mode.
In addition, you may experience downtime in ADM, the 365 Inventory Application, and the 365 Pay Application. Once the maintenance is complete all data will resync, and nothing will be lost. Our teams will be monitoring all systems during the entire process.
If you see any issues arise or have any questions, please contact our support team at support@365rm.com or view https://status.365retailmarkets.com/ for updates.
Thank you,
365 Support Team
Posted on Nov 05, 2026 - 13:04 EST
LightSpeed Server Maintenance Dec 5, 2026 08:00-12:00 EST
Dear Valued Partners,
We will be performing scheduled maintenance on the LightSpeed system on December 5th and December 6th, 2026.
To minimize any disruption to your organization, we have scheduled multiple maintenance windows. If your organization's typical usage of the system falls within one of these windows, your maintenance has been scheduled during a different window.
Please note that not all customers will be affected. The resource groups listed below apply only to customers with managed databases. However, the maintenance windows have been reserved to accommodate all applicable maintenance activities.
Dec 5th - 8am to 12pm EST
Canada Central and some Central US customers are expected to be impacted.
Dec 6th - 8am to 12pm EST
West Europe customers are expected to be impacted.
Dec 6th - 9pm to 12pm EST
East US and remaining Central US customers are expected to be impacted.
Once the maintenance is complete all services will resume. Our teams will be monitoring all systems during the entire process.
If you see any issues arise or have any questions, please contact our support team at lightspeedsupport@365smartshop.com or view https://status.365retailmarkets.com/ for updates.
Thank you,
LightSpeed Support Team
Posted on Nov 05, 2026 - 16:36 EST
We will be performing scheduled maintenance on the LightSpeed system on December 5th and December 6th, 2026.
To minimize any disruption to your organization, we have scheduled multiple maintenance windows. If your organization's typical usage of the system falls within one of these windows, your maintenance has been scheduled during a different window.
Please note that not all customers will be affected. The resource groups listed below apply only to customers with managed databases. However, the maintenance windows have been reserved to accommodate all applicable maintenance activities.
Dec 5th - 8am to 12pm EST
Canada Central and some Central US customers are expected to be impacted.
Dec 6th - 8am to 12pm EST
West Europe customers are expected to be impacted.
Dec 6th - 9pm to 12pm EST
East US and remaining Central US customers are expected to be impacted.
Once the maintenance is complete all services will resume. Our teams will be monitoring all systems during the entire process.
If you see any issues arise or have any questions, please contact our support team at lightspeedsupport@365smartshop.com or view https://status.365retailmarkets.com/ for updates.
Thank you,
LightSpeed Support Team
Posted on Nov 05, 2026 - 16:36 EST
LightSpeed Server Maintenance Dec 6, 2026 08:00-12:00 EST
Dear Valued Partners,
We will be performing scheduled maintenance on the LightSpeed system on December 5th and December 6th, 2026.
To minimize any disruption to your organization, we have scheduled multiple maintenance windows. If your organization's typical usage of the system falls within one of these windows, your maintenance has been scheduled during a different window.
Please note that not all customers will be affected. The resource groups listed below apply only to customers with managed databases. However, the maintenance windows have been reserved to accommodate all applicable maintenance activities.
Dec 5th - 8am to 12pm EST
Canada Central and some Central US customers are expected to be impacted.
Dec 6th - 8am to 12pm EST
West Europe customers are expected to be impacted.
Dec 6th - 9pm to 12pm EST
East US and remaining Central US customers are expected to be impacted.
Once the maintenance is complete all services will resume. Our teams will be monitoring all systems during the entire process.
If you see any issues arise or have any questions, please contact our support team at lightspeedsupport@365smartshop.com or view https://status.365retailmarkets.com/ for updates.
Thank you,
LightSpeed Support Team
Posted on Nov 05, 2026 - 16:38 EST
We will be performing scheduled maintenance on the LightSpeed system on December 5th and December 6th, 2026.
To minimize any disruption to your organization, we have scheduled multiple maintenance windows. If your organization's typical usage of the system falls within one of these windows, your maintenance has been scheduled during a different window.
Please note that not all customers will be affected. The resource groups listed below apply only to customers with managed databases. However, the maintenance windows have been reserved to accommodate all applicable maintenance activities.
Dec 5th - 8am to 12pm EST
Canada Central and some Central US customers are expected to be impacted.
Dec 6th - 8am to 12pm EST
West Europe customers are expected to be impacted.
Dec 6th - 9pm to 12pm EST
East US and remaining Central US customers are expected to be impacted.
Once the maintenance is complete all services will resume. Our teams will be monitoring all systems during the entire process.
If you see any issues arise or have any questions, please contact our support team at lightspeedsupport@365smartshop.com or view https://status.365retailmarkets.com/ for updates.
Thank you,
LightSpeed Support Team
Posted on Nov 05, 2026 - 16:38 EST
LightSpeed Server Maintenance Dec 6, 2026 21:00 - Dec 7, 2026 00:00 EST
Dear Valued Partners,
We will be performing scheduled maintenance on the LightSpeed system on December 5th and December 6th, 2026.
To minimize any disruption to your organization, we have scheduled multiple maintenance windows. If your organization's typical usage of the system falls within one of these windows, your maintenance has been scheduled during a different window.
Please note that not all customers will be affected. The resource groups listed below apply only to customers with managed databases. However, the maintenance windows have been reserved to accommodate all applicable maintenance activities.
Dec 5th - 8am to 12pm EST
Canada Central and some Central US customers are expected to be impacted.
Dec 6th - 8am to 12pm EST
West Europe customers are expected to be impacted.
Dec 6th - 9pm to 12pm EST
East US and remaining Central US customers are expected to be impacted.
Once the maintenance is complete all services will resume. Our teams will be monitoring all systems during the entire process.
If you see any issues arise or have any questions, please contact our support team at lightspeedsupport@365smartshop.com or view https://status.365retailmarkets.com/ for updates.
Thank you,
LightSpeed Support Team
Posted on Nov 05, 2026 - 16:40 EST
We will be performing scheduled maintenance on the LightSpeed system on December 5th and December 6th, 2026.
To minimize any disruption to your organization, we have scheduled multiple maintenance windows. If your organization's typical usage of the system falls within one of these windows, your maintenance has been scheduled during a different window.
Please note that not all customers will be affected. The resource groups listed below apply only to customers with managed databases. However, the maintenance windows have been reserved to accommodate all applicable maintenance activities.
Dec 5th - 8am to 12pm EST
Canada Central and some Central US customers are expected to be impacted.
Dec 6th - 8am to 12pm EST
West Europe customers are expected to be impacted.
Dec 6th - 9pm to 12pm EST
East US and remaining Central US customers are expected to be impacted.
Once the maintenance is complete all services will resume. Our teams will be monitoring all systems during the entire process.
If you see any issues arise or have any questions, please contact our support team at lightspeedsupport@365smartshop.com or view https://status.365retailmarkets.com/ for updates.
Thank you,
LightSpeed Support Team
Posted on Nov 05, 2026 - 16:40 EST