LightSpeed Server Maintenance

Scheduled Maintenance Report for 365 Retail Markets - System

Completed

The scheduled maintenance has been completed.
Posted Mar 09, 2025 - 12:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 09, 2025 - 08:00 EDT

Scheduled

Dear Valued Partners,

We will be performing server maintenance on our LightSpeed system on Saturday, 03/08/2025 and Sunday, 03/09/2025.

We have allotted three windows for maintenance to ensure that your organization experiences minimal downtime. We have also ensured that if your normal use time of the system occurs during one of these windows, that your maintenance will take place in another window.


March 8th:

8AM to 12PM EST - Central Canada and some Central US customers are expected to be impacted.

March 9th:

8AM to 12PM EDT - West Europe and remaining Central US customers are expected to be impacted.

10PM to 12AM EDT - East US customers are expected to be impacted.


Once the maintenance is complete all services will resume, and nothing will be lost. Our teams will be monitoring all systems during the entire process.

If you see any issues arise or have any questions, please contact our support team at lightspeedsupport@365smartshop.com or view https://status.365retailmarkets.com/ for updates.

Thank you,
LightSpeed Support Team
Posted Feb 06, 2025 - 17:03 EST
This scheduled maintenance affected: LightSpeed (Licensing Portal, Licensing Service, Vision CMS, Azure Central DC, Azure Europe DC), V5 Platform (LightSpeed Integration), Legacy (LightSpeed Integration), Company Kitchen (Lightspeed), and Avanti Markets (LightSpeed Integration).