V5 (ADM) Server Maintenance

Scheduled for May 18, 23:00 EDT - May 19, 03:00 EDT

Scheduled

Dear Valued Partners,

365 will be performing maintenance on our V5/ADM system on Saturday 05/18/2024 beginning at 11:00pm and ending at 3:00am EST. The actual expected downtime is 45 minutes; however, the entire maintenance window is reserved.

During this time kiosks will go into local mode but will recover on their own. Please note that your customers will still be able to make purchases on the kiosk while in local mode.

In addition, you may experience downtime in ADM, the 365 Inventory Application, and the 365 Pay Application. Once the maintenance is complete all data will resync, and nothing will be lost. Our teams will be monitoring all systems during the entire process.

If you see any issues arise or have any questions, please contact our support team at support@365smartshop.com or view https://status.365retailmarkets.com/ for updates.

Thank you,

365 Support Team

Posted Apr 18, 2024 - 14:17 EDT

This scheduled maintenance affects: V5 Platform (ADM, VDI Integrations, Global Market Accounts, LightSpeed Integration, MyMarketAccount.net).