LightSpeed Server Maintenance

Scheduled for Dec 22, 22:00 EST - Dec 23, 00:00 EST

Update

Dear Valued Partners,

We have rescheduled server maintenance on our LightSpeed system for Saturday, 12/21/2024 and Sunday, 12/22/2024.

We have allotted three windows for maintenance to ensure that your organization experiences minimal downtime. We have also ensured that if your normal use time of the system occurs during one of these windows, that your maintenance will take place in another window.

Dec 21st:

8AM to 12PM - Central Canada and some Central US customers are expected to be impacted.

Dec 22nd:

8AM to 12PM - West Europe and remaining Central US customers are expected to be impacted.

10PM to 12AM - East US customers are expected to be impacted.

Once the maintenance is complete all services will resume, and nothing will be lost. Our teams will be monitoring all systems during the entire process.

If you see any issues arise or have any questions, please contact our support team at lightspeedsupport@365smartshop.com or view https://status.365retailmarkets.com/ for updates.

Thank you,
LightSpeed Support Team

Posted Nov 14, 2024 - 16:44 EST

Scheduled

Dear Valued Partners,

We will be performing server maintenance on our LightSpeed system on Saturday, 11/16/2024 and Sunday, 11/17/2024.

We have allotted three windows for maintenance to ensure that your organization experiences minimal downtime. We have also ensured that if your normal use time of the system occurs during one of these windows, that your maintenance will take place in another window.

Nov 16th:

8AM to 12PM - Central Canada and some Central US customers are expected to be impacted.

Nov 17th:

8AM to 12PM - West Europe and remaining Central US customers are expected to be impacted.

10PM to 12AM - East US customers are expected to be impacted.

Once the maintenance is complete all services will resume, and nothing will be lost. Our teams will be monitoring all systems during the entire process.

If you see any issues arise or have any questions, please contact our support team at lightspeedsupport@365smartshop.com or view https://status.365retailmarkets.com/ for updates.

Thank you,
LightSpeed Support Team

Posted Oct 17, 2024 - 17:27 EDT

This scheduled maintenance affects: LightSpeed (Licensing Portal, Licensing Service, Vision CMS, Azure East DC), V5 Platform (LightSpeed Integration), Legacy (LightSpeed Integration), Company Kitchen (Lightspeed), and Avanti Markets (LightSpeed Integration).