V5 (ADM) Emergency Server Maintenance

Scheduled Maintenance Report for 365 Retail Markets - System

Completed

The scheduled maintenance has been completed.

Posted Mar 22, 2025 - 23:15 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 22, 2025 - 23:00 EDT

Scheduled

Dear Valued Partners,

365 Retail Markets will be performing emergency server maintenance on our V5/ADM system on Saturday, March 22nd at 11:00pm EDT and ending at 11:15pm EDT. Downtime is expected to be minimal.

During this maintenance kiosks may briefly go into local mode but are expected to recover on their own. Please note that consumers will still be able to make purchases at the kiosk while in local mode.

Once the maintenance is complete all data will resync automatically, and nothing will be lost. Our teams will be monitoring all systems during the entire process and will address any issues as they arise.

If you see any issues or have any questions, please contact our Support team at support@365smartshop.com or visit https://status.365retailmarkets.com/ for updates.

Thank you,
365 Support Team

Posted Mar 20, 2025 - 17:44 EDT

This scheduled maintenance affected: V5 Platform (ADM, Credit Card Gateway, Global Market Accounts, LightSpeed Integration, Mobile App, MyMarketAccount.net, Network Connectivity, Order Ahead, VDI Integrations).