Company Kitchen - Server Maintenance

Scheduled Maintenance Report for 365 Retail Markets - System

Completed

The scheduled maintenance has been completed.

Posted Jun 29, 2023 - 02:01 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jun 28, 2023 - 23:00 EDT

Scheduled

Dear Valued Partners,

Company Kitchen will be performing server maintenance on our CK/Business Tracks system on Wednesday, 06/28/2023 beginning at 11:00pm and ending at 2:00am EDT.

During this time kiosks will go into local mode but will recover on their own. Please note that your customers will still be able to make purchases on the kiosk while in local mode. In addition, you may experience intermittent downtime in Business Tracks and the mobile applications.

Once the maintenance is complete all data will resync, and nothing will be lost. Our teams will be monitoring all systems during the entire process.

If you see any issues arise or have any questions, please contact our support team at cksupport@365smartshop.com or view https://status.365retailmarkets.com/ for updates.

Thank you,
CK Support Teams

Posted May 26, 2023 - 16:17 EDT

This scheduled maintenance affected: Company Kitchen (Business Trax, Mobile App, VDI, Lightspeed).